Get results from a family business 40+ years strong
Introducing the ServiceXCEL family
Front Line Staff
Cameo
Office - Manager
Cameo is always smiling and loves to find a solution for every customer. She can be found adventuring for two things: to find great people or to enjoy the great outdoors. Even better if they are together. Ask her about her sweet V dub camper van!
Kaleigh
Office - Receptionist & Rebate Specialist
Our true west coast girl. You can find her boating or camping (even in the rain) with her husband Jo and beautiful family. Kaleigh is caring and organized, so when you are overwhelmed with the rebate process, she is your girl. If you pop into the office, you will most likely hear her laughing. It is infectious -we dare you not to smile.
Caitlin
Office - Receptionist & Office Assistant
Caitlin is our creative mind. Her attention to detail and kind heart make her the perfect person to help customers. She has many skills but one of her passions is flowers. You have never seen a more beautiful arrangement than one that she has made. So while she is a perfect office addition, you can also find her assisting brides to have the wedding they always dreamed of.
Office - Customer Success Coordinator
Systems Designers
Eric
Systems Designer
Eric is your source for the latest technology and upgrade incentives. He is great with simplifying complex subjects and making them easy to understand. Eric can provide great custom solutions for even the stuffiest, hard to deal with…uhm…buildings. This hardworking family man is married to his lovely wife, Taylor.
Stuart
Systems Designer
Stuart has a heart of gold, and it shows with every customer interaction! From his care and attention to the systems design to that same care and attention when explaining every step of the process, he is as much a teacher as a designer!
Kim
Systems Designer - Business Development Manager
Kim is both a broad thinker and a lover of the details. Working both on larger business projects as well as systems design, he will find a well thought out and creative solution.
Technicians
Matt
HVAC Journeyman Specialist
Matt! Matt! Matt! Our fans love Matt. Matt used to live up north and is an avid camper. Matt is a very smart guy and has survival training. Matt and his wife and kids are an amazing addition to our family and community here.
Sean
HVAC Journeyman Specialist
Sean is an experienced tradesman and even better – he is a happy and hard working guy. He is patient and diligent to complete tasks for our customers. He likes to work out so make sure to ask him how much he lifts.
Kyler
HVAC Journeyman Specialist
When not out in the sports fields, Kyler is hitting it out of the park with his great installs and team spirit.
Jared
HVAC Senior Technician
Jegger has that farm boy strength to get the job done. He is extremely good at detailed work and is always going the extra mile to help people. He works on our critical infrastructure projects across British Columbia. He’s easy to identify as you’ll definitely hear him singing your least-favourite songs as loud as he can on the job.
Levi
HVAC Senior Technician
Levi is breaking necks and cashing cheques as they say (don’t they?) He is a skilled installer and knows how to get things done on schedule! He is passionate about building surfboards and is incredibly talented at it! Check them out at “Seib Surfboards”.
Kent
HVAC Technician
When first asked what he did for fun he said he “watches videos to learn more about HVAC and the latest equipment and tools”- seemed like a lie but he meant it. We have learned that is he is the best balance of smart, diligent and fun. He can do a backflip on his BMX, enough said.
Munroe
HVAC Technician
Why is Munroe always in shorts? Come to think of it, why aren’t all of us? Less cloth allows less air drag to get the job quickly and efficiently!
Adam
HVAC Technician
Adam is on his way up – always learning new skills and re-training, he will always have a fresh perspective on the best way to install or troubleshoot. To get ahead of this guy you better be up-and-Adam!
Cory
HVAC Technician
Cory is not to be confused with master Jedi electrician Korey, so we came up with a very original name – Core. Because he is hardcore into HVAC. Core is a quiet, friendly and efficient worker.
Carter
HVAC Technician
Quinton
HVAC Technician
Doug
HVAC Master Specialist
Original owner of ServiceXCEL – still an incredible part of our culture and drive. Semi retired, as we get to keep his expertise, and he gets to travel the world on his time off!
Brock
Service Manager
Brock is a smart technician with a mechanical mind. He loves to find the source of a problem and takes great care in fixing it. His many fans throw flowers in the streets as his van approaches. He is also TECA certified. On his days off you might find him playing his guitar or driving his monster truck.
Jason
Sheet Metal Expert
Jason is the man in the cube van. A sheet metal enthusiast if you will. Recently moved to Nanaimo and family man at the core. We are thrilled to have him join this team!
Electricians
Korey
Electrical Master Specialist
The SparkDog OG. Korey has experience with controls systems for critical infrastructure. Korey is a good time and has a willing spirit to take on any project.
Jeremy
Electrical Master Specialist
Sometimes we wonder if Jeremy’s short hair and hat wearing is to hide if he got zapped. In all seriousness, safety and professionalism is job one for this guy.
Ivan
Electrical Technician
Ivan can be an electrical engineer, but also plays nice with the HVAC side. A man of many talents!
Accounting
Claire
Office - Accountant
Claire is a whiz at bookkeeping, and she has proved to be accurate and efficient! She is usually hiding at the back of the office (the rest of us tend to be a bit distracting when numbers is your game) but she is always ready with a one liner when we least expect it to keep us all laughing.
Hilton
Office - Accountant
Hilton gives us all a hard time about paperwork (because he loves us). He lived with his wife Shelley in Taiwan for 4 years. We have a running bet we can make him dance in the rain.
Dave
Office - Accountant
Warehouse
Katie
Office - Warehouse & Ordering Manager
Katie is our mighty mouse in the warehouse. She is extremely organized and also tough! She is known to throw units around in the warehouse like she’s playing Tetris. Katie also coordinates installation packages and measures up projects. She has a TECA certification under her belt and years of construction experience. In her free time, you will find her volunteering on non profit construction projects.
Dafydd
Office - Warehouse Assistant
Dafydd (Davith) is a Welsh warehouse wizard. He is the Robin to Katies Batman. Dafydd is a really nice young guy who is super reliable and hard working. The office girls have adopted him as their little brother and they say he has great taste in music. While this could be true, we also think he might just be picking things they like, he is just that nice!
Owner
Brandon
Owner
Brandon is the new visionary for ServiceXCEL. Applying new business processes and adaption to an already successful business, he is guiding the company to the next level without losing the incredible culture that made it great in the first place.