News Archives | Servicexcel

A MESSAGE FROM OUR SERVICEXCEL FAMILY

Posted on March 19, 2020March 19, 2020 by Servicexcel

To our Valued Customers, Our thoughts are with those who have been affected by COVID-19. As the situation is changing every day, we are closely monitoring updates and recommendations from the CDC and the Canadian Government Website. Like you, we are concerned with the potential for rapid spread. Our priority as always, is to ensure…

EfficiencyBC offers BC homeowners BIG rebates!

Posted on February 26, 2019April 5, 2019 by Servicexcel

Rebates available to improve your home’s efficiency are constantly changing. This can be very frustrating and time consuming to sift through if you are not dealing with these programs every day. Luckily our awesome staff at ServiceXCEL DO deal with the new rebates every day (we even sit through courses to get down to the…

Energy efficiency plan in Vancouver and Vancouver Island

Posted on February 13, 2019February 26, 2019 by Servicexcel

Vancouver is going green! On July 13, 2018, the Vancouver City Council approved an energy efficiency plan for both homes and vehicles that will promote a zero-emission protocol city-wide. The improvements and strategic advancements involved in implementing this plan will be unveiled by 2020, marking a major milestone in making Vancouver a clean and green…

Audrey Primavera

Brock Trimmer came and installed a brand new heat pump. He put carpeting down inside our home when installing the unit on the wall and vacuumed up after he was done. He did an outstanding job and told us all about our heat pump unit. He set up the remote for us on auto, and as seniors, this was very helpful for us. Friendly and efficient, we absolutely enjoyed the experience of the heat pump installation.

Irene Pady

Very good service technicians Matt and Dillion neat clean and a job well done!

Ava Scrase

Hats off to Servicexcel: Paul did a fantastic job of executing the work we’d been quoted to repair our Heat Pump, and the repairs came in under budget. He was professional and courteous while explaining the work required and conducting the repairs at our home, and I will have no hesitation in using you folks again for future requirements. Thanks again for looking after our family’s needs – have a great weekend all!

Sylvia Dunn

We would like to acknowledge the young men whom we had the pleasure of meeting and the excellent job they did installing our new AC and gas furnace. They went above and beyond their jobs, working on an exceptionally hot day well into over eight hours, leaving only when the job was thoroughly and efficiently done. We are now relaxing in a comfortable home thanks to Eric, Aaron and Levi. We would certainly recommend your company and the fine employees to our friends.

Tamara Cameron

Sean and Josh were friendly and professional. Really knew their stuff!

Bill McRitchie

The two technicians who installed our ductless heat pump system were Matt and Levi. The electrician was Raul. All three of these men demonstrated outstanding workmanship, knowledge and patience with a willingness to provide information on work to be carried out as well, as instruction in system operation. They are a credit to Servicexcel.

Nathan Jones-Dill

We used service excel because we had heard so much about them And Isabella was just so helpful and friendly. They came to install our heat pump when they said they would and that means a lot to me .Mason was very professional. As soon as he showed up he got right to work and got the job done even though it meant putting in a long day. Good work service excel!

Y D

Had a heat pump installed with 1 hiccup and the staff (installers, electrician, office staff) all handles the situation in a really professional manner... Will definitely use them again when I add additional units to the house. Thanks again!

Michael Simard

Yes, they excel in service! Brock and Kent were polite, expertise and efficient. Great company from first call to end result. Michael

Janet W.

Everything about dealing with ServicExcel was a great experience. The customer service reps on the phone (Cameo and Jennifer) were both wonderful and even organized all the rebate paperwork for me. Eric who gave me my quote explained the options and procedures fully and patiently answered all my questions. The installation team (Aaron, Raoul and Jude) were cheerful and efficient and cleaned up after themselves so well I couldn't tell they were even in my house... except for the fabulous cool air coming from my brand new heat pump! I would recommend these folks in a heartbeat to anyone who wants to switch from a gas furnace to a heat pump system.