FortisBC Rebates

Rebates for combination heat and hot water systems now available

a. New construction: qualifying combination systems are eligible for a $1200 rebate

b. Home renovation: qualifying combination systems are eligible for a $1200 rebate. In addition, they will automatically qualify for the Two Upgrade Bonus of $300 through the Home Renovation Rebate, for a total amount of $1500

c. Qualifying combination systems must be listed on ENERGY STAR and meet the following efficiency rating:

i. ≥94% AFUE ENERGY STAR combination boiler systems

ii. ≥80% TPF P9 Tested Combo systems

d. Tile ads for combination systems are being developed and will be distributed when ready

e. Combination systems have been incorporated into the boiler application form.

Furnace and Boiler replacement program updates

a. Our boiler rebate is increasing from $500 to $1000.

b. The updated Boiler& Combination System application form is attached, along with an updated Furnace rebate application form.

c. Reminder to sign our 2018-2019 Furnace & Boiler Replacement Programs Contractor Terms and Conditions in order to be eligible for a $100 contractor incentive for each eligible installation. If you have not already done so, you can review and sign them here. For those of you who have already signed these terms and conditions in the summer/late 2018, you do not need to re-sign.

ENERGY STAR Furnace and boiler model directory updates

a. Our furnace and boiler model directories are going through some spring cleaning with ineligible models being removed as of April 1st, 2019.

b. What this means:

i. Any models that were previously on our qualifying list, that are no longer listed on ENERGY STAR will be removed

ii. We will continue to update our qualifying model lists on a monthly basis. Any models that have been removed from ENERGY STAR in the previous month will be removed from our list.

iii. We will be honoring the rebate for the removed models on applications with invoice dates prior to April 1st, 2019.

New Home program updates

a. In addition to rebates for combination heat and hot water systems, we now offer a $250 rebate on qualifying drain water heat recovery systems.

b. Attached is the updated new home appliance application that reflects these new offers.

Because BC is growing rapidly, laws and regulations change constantly. Please contact us to make sure these are the most up-to-date rebates.

Please visit the link below to view all of the current rebates and promotions:

http://fortisbc.com/offers

Audrey Primavera

Brock Trimmer came and installed a brand new heat pump. He put carpeting down inside our home when installing the unit on the wall and vacuumed up after he was done. He did an outstanding job and told us all about our heat pump unit. He set up the remote for us on auto, and as seniors, this was very helpful for us. Friendly and efficient, we absolutely enjoyed the experience of the heat pump installation.

Irene Pady

Very good service technicians Matt and Dillion neat clean and a job well done!

Ava Scrase

Hats off to Servicexcel: Paul did a fantastic job of executing the work we’d been quoted to repair our Heat Pump, and the repairs came in under budget. He was professional and courteous while explaining the work required and conducting the repairs at our home, and I will have no hesitation in using you folks again for future requirements. Thanks again for looking after our family’s needs – have a great weekend all!

Sylvia Dunn

We would like to acknowledge the young men whom we had the pleasure of meeting and the excellent job they did installing our new AC and gas furnace. They went above and beyond their jobs, working on an exceptionally hot day well into over eight hours, leaving only when the job was thoroughly and efficiently done. We are now relaxing in a comfortable home thanks to Eric, Aaron and Levi. We would certainly recommend your company and the fine employees to our friends.

Tamara Cameron

Sean and Josh were friendly and professional. Really knew their stuff!

Bill McRitchie

The two technicians who installed our ductless heat pump system were Matt and Levi. The electrician was Raul. All three of these men demonstrated outstanding workmanship, knowledge and patience with a willingness to provide information on work to be carried out as well, as instruction in system operation. They are a credit to Servicexcel.

Nathan Jones-Dill

We used service excel because we had heard so much about them And Isabella was just so helpful and friendly. They came to install our heat pump when they said they would and that means a lot to me .Mason was very professional. As soon as he showed up he got right to work and got the job done even though it meant putting in a long day. Good work service excel!

Y D

Had a heat pump installed with 1 hiccup and the staff (installers, electrician, office staff) all handles the situation in a really professional manner... Will definitely use them again when I add additional units to the house. Thanks again!

Michael Simard

Yes, they excel in service! Brock and Kent were polite, expertise and efficient. Great company from first call to end result. Michael

Janet W.

Everything about dealing with ServicExcel was a great experience. The customer service reps on the phone (Cameo and Jennifer) were both wonderful and even organized all the rebate paperwork for me. Eric who gave me my quote explained the options and procedures fully and patiently answered all my questions. The installation team (Aaron, Raoul and Jude) were cheerful and efficient and cleaned up after themselves so well I couldn't tell they were even in my house... except for the fabulous cool air coming from my brand new heat pump! I would recommend these folks in a heartbeat to anyone who wants to switch from a gas furnace to a heat pump system.