Our People

System Designers

doug pope

Douglas Pope

Red Seal Refrigeration Technician & Electrical FSR

Doug is the brains behind the operation. He is a very hard worker and will always try to help you out. He loves kiteboarding and lived in Ireland for 4 years. He is an entrepreneur and also started a surf instruction company in Mexico.

Eric Rasberry

System Designer
Eric is very helpful in many ways. Not only is he a great system designer he is also a great personal forklift for the things the office staff can’t pick up. He is married to his lovely wife, Taylor.
tristan pope

Tristan Pope

C.Tech Mechanical Engineering & Refrigeration Red Seal

Tristan is a 3rd generation Refrigeration Red Seal Technician, got his stamp as CTech in Mechanical Engineering & is also an Electrical FSR.
Tristan loves to surf-travel with his wife
Miranda and 2 kids Elie & Cahlie.

john mcquaid

John McQuaid

System Designer
John has a Mechanical background in Solar and other environmentally friendly technologies. A true west coaster, John splits his time between the mid-island and Ucluelet & Tofino. John is a joy to work with.

Office Staff


Hilton Wing

Office & Accounting Manager

Hilton is a licensed accountant. Gives us all a hard time about paperwork (because he loves us). If you need help with financing, he is the man. He lived with his wife Shelley in Taiwan for 4 years. We have a running bet we can make him dance in the rain.

leah pope

Leah Pope


Leah is very kind and will always try to help you out. She can always be found with family and loves Starbucks and grandkids.

Andrea Fehr


Andrea is an awesome addition to our office staff, always happy and willing to go an extra step for our customers. She loves her hubby, her friends, and coffee!

isabella coulter

Isabella Coulter

Isabella is always pleasant on the phone and always tries to go the extra mile to help our customers. She is married to Mason and loves photography.

Asia Wonnacott


Asia tried to escape the family business, but as we told her – when you’re this good, there is nowhere to hide! Asia has a financial background and is our numbers girl in the office. Asia is married to “tiny Nick” and has two wonderful children Cash & Emma.

Cameo Mauer


Our newest addition to the office staff.  She is always smiling and a friendly voice on the phone.  Loves adventuring in the North and riding her bike.

Field Staff

brock timmer

Brock Timmer

Red Seal Refrigeration & Gas Technician

Brock is a journeyman tech, he is great with ductwork! He also likes playing his guitar.

sean sullivan

Sean Sullivan

Red Seal Refrigeration & Gas Technician
Sean is our new Red Seal Technician, he has fit right into the happy and hard working ServiceXCEL Team!
brenda gustavson

Brenda Gustavson

Red Seal Refrigeration, Gas Technician & Electrical FSR

Brendatron is the companies biggest cheerleader. She is extremely loyal and smart – many customers ask for her by name. Brenda loves Las Vegas. She has a flight simulator that takes up an entire room at home.

mason coulter

Mason Coulter

Mason has won awards for being the most legendary apprentice! Loves working hard and anything with an engine.
jared egger

Jerry Egger


Jerry is one of our first year apprentices. He is extremely good at detailed work and is always going the extra mile to help people. He is our most recent Albertan import!

Don Scott

Don Scott

Donny is the man on the wrenches! He is married to Sheila and has some great cooking skills. He loves road trips to install new A/C systems on commercial Sites around BC. He has an amazing pool and hot tub – so try to get an invite.
Levi Seib

Levi Seib

Install Assistant & Warehouse Organizer

Levi is a very pleasant guy to be around. He is a hard worker and takes care of a lot of our shop maintenance.


You could be our next ServiceXCEL family member. We can’t promise anyone will marry you, but you can at least be treated like Family! Please check our Current job openings here.