Last year we retired and moved to Powell River. We had previously purchased an older home and planned to completely renovate it. Key to this very extensive renovation was the design, selection and installation of a new high-quality and energy efficient HVAC system. It being a very old house there were some special challenges for the HVAC that significantly impacted floor plan, design and construction costs etc. We had 4 other local businesses look at the job and provide quotes; 1 other declined the opportunity altogether. None of the 4 were able to provide us with fully satisfactory solutions and all quotes were felt to be exceedingly expensive.
Then quite by chance we met Tristan and Servicexcel which was just starting business locally. Tristan was quick to review our design plans and took the time to thoughtfully understand the unique challenges. He too was able to supply and install similar equipment to the other local businesses but suggested a newer technology “ductless” system that was both more efficient but more importantly, better suited our unique needs. This selection and installation of the ductless system allowed us to complete the reno with our desired floorplan. Not only was this system literally thousands of dollars less expensive than the other quoted more traditional systems but likely saved us significantly more money in reduced construction costs.
Tristan and his staff were excellent to deal with throughout the process including consultation, installation and follow up. Word of our new HVAC system has spread through the local community and we have had several people view our system and have referred many others to Tristan and Servicexcel. By the way, the system itself works like a charm – just the way Tristan said it would and we are exceedingly happy with it and Servicexcel.