Service Contracts

ServiceXCEL has fully qualified, trained technicians on staff able to diagnose any issues you are experiencing with your heating/cooling/ventilation systems. If you are experiencing any difficulties please feel free to contact us and/or check out our Service FAQ’s to try out some basic troubleshooting techniques.

In the meantime, consider the following example as a comparison for your own situation:

Should I Repair or Replace my old furnace/air conditioner/heat pump?

3 ton Heat Pump	Repair Today	Replace Today
Today's Cost	Failed compressor $1,698	Complete new 3 ton heat pump system $10,000
Future Repairs	$500 - $1,000	$0,-,10 year warranty included in above price
Energy cost to operate for 5 years	Additional $200 a year x 5 years = $1,000 extra in energy bills (6 HSPF heat pump)	Uses 33% less power (9 HSPF)
Cost to replace unit in 5 years	$12,000	$0
Additional Comfort Benefits	None	Quieter More accurate temperature Longer warranty Cleaner air (IAQ)

Amount saved by replacing today $5,698.00

Audrey Primavera

Brock Trimmer came and installed a brand new heat pump. He put carpeting down inside our home when installing the unit on the wall and vacuumed up after he was done. He did an outstanding job and told us all about our heat pump unit. He set up the remote for us on auto, and as seniors, this was very helpful for us. Friendly and efficient, we absolutely enjoyed the experience of the heat pump installation.

Irene Pady

Very good service technicians Matt and Dillion neat clean and a job well done!

Ava Scrase

Hats off to Servicexcel: Paul did a fantastic job of executing the work we’d been quoted to repair our Heat Pump, and the repairs came in under budget. He was professional and courteous while explaining the work required and conducting the repairs at our home, and I will have no hesitation in using you folks again for future requirements. Thanks again for looking after our family’s needs – have a great weekend all!

Sylvia Dunn

We would like to acknowledge the young men whom we had the pleasure of meeting and the excellent job they did installing our new AC and gas furnace. They went above and beyond their jobs, working on an exceptionally hot day well into over eight hours, leaving only when the job was thoroughly and efficiently done. We are now relaxing in a comfortable home thanks to Eric, Aaron and Levi. We would certainly recommend your company and the fine employees to our friends.

Tamara Cameron

Sean and Josh were friendly and professional. Really knew their stuff!

Bill McRitchie

The two technicians who installed our ductless heat pump system were Matt and Levi. The electrician was Raul. All three of these men demonstrated outstanding workmanship, knowledge and patience with a willingness to provide information on work to be carried out as well, as instruction in system operation. They are a credit to Servicexcel.

Nathan Jones-Dill

We used service excel because we had heard so much about them And Isabella was just so helpful and friendly. They came to install our heat pump when they said they would and that means a lot to me .Mason was very professional. As soon as he showed up he got right to work and got the job done even though it meant putting in a long day. Good work service excel!

Y D

Had a heat pump installed with 1 hiccup and the staff (installers, electrician, office staff) all handles the situation in a really professional manner... Will definitely use them again when I add additional units to the house. Thanks again!

Michael Simard

Yes, they excel in service! Brock and Kent were polite, expertise and efficient. Great company from first call to end result. Michael

Janet W.

Everything about dealing with ServicExcel was a great experience. The customer service reps on the phone (Cameo and Jennifer) were both wonderful and even organized all the rebate paperwork for me. Eric who gave me my quote explained the options and procedures fully and patiently answered all my questions. The installation team (Aaron, Raoul and Jude) were cheerful and efficient and cleaned up after themselves so well I couldn't tell they were even in my house... except for the fabulous cool air coming from my brand new heat pump! I would recommend these folks in a heartbeat to anyone who wants to switch from a gas furnace to a heat pump system.