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Revolutionize Your Home Comfort with ServiceXCEL

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ServiceXCEL’s professional technicians can repair, service, and install residential and commercial package heat pumps, air-to-air heat pumps, air-to-water heat pumps, ground-source heat pumps, marine heat pumps, transport truck heat pumps, ductless heat pumps, and more.

Why choose us? It may be best to let our customers speak on our behalf. Check out our hundreds of Google Reviews to hear the honest thoughts of those we have had the privilege of working for and learn more about us and our team here.

Company Overview

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We offer:

Assistance with rebate programs

We walk you through every step of the process, navigating several sources of rebates, such as BC Hydro, Canada Greener Homes Grant, and product rebates, giving emotional support and making it easy for you. We simplify the terms of getting grants and do so in a human-to-human way.

Learn more about the rebates

Maintenance

Preventative Maintenance is the best way to prevent long term damage and wear on your heat pumps, furnaces, and air conditioners. We have some heat pumps in the field that we installed over 25 years ago, still going strong! We can also find ways of saving you money by educating you about new heating and cooling technology, and give you estimates on how much you can save over time by upgrading, only when it makes financial sense!

Learn more about maintenance

Heating

We are experts at maintaining older heating systems, and when the time is right for you, upgrading to a modern heating system will provide superior comfort, ensuring a cozy and consistent temperature throughout your living space. Additionally, these solutions offer enhanced energy efficiency, helping you reduce your carbon footprint and lower utility bills, saving you money. With advanced features like programmable thermostats and zoned heating, you gain greater control over your home’s temperature, optimizing comfort and saving energy. Investing in a heating upgrade is a smart choice that enhances your overall quality of life while promoting sustainability, and we can help you figure out when that time is right for you!

Learn more about heating

Air Conditioning

Whether you’re searching for simple repairs or an entirely new system installation, we can help. Having your AC system inspected is essential to ensure optimal performance and energy efficiency. Regular inspections help identify and address potential issues before they turn into costly repairs. Upgrading to a modern AC system brings benefits such as improved energy efficiency, enhanced cooling performance, advanced features like smart thermostats, and better indoor air quality, providing comfort and cost savings for your home or business.

Learn about about air conditioning

Indoor Air Quality

Depending on the person, on average, people spend approximately 90% of their time indoors, particularly within their homes. Investing in improving air quality with the latest technology for your home ensures a healthier living environment by maintaining humidity while reducing allergens, pollutants, and odors. It promotes respiratory health and overall well-being for you and your family.

Learn more about indoor air quality

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So again, why choose ServiceXCEL?

ServiceXCEL can service and install residential and commercial, air to air heat pumps, air to water heat pumps, geothermal heat pumps, ductless heat pumps, VRF/VRV and provide facilities maintenance contracts for HVAC budgeting.

We provide services for critical infrastructure which includes telecoms, server rooms, airports and hospitals.

Our team provides the highest customer service for you and your family.

We provide the best quality heating and cooling products for your home and business.

We are homeowners with families too, and we are proud of the HVAC (Heating, Ventilation, Air Conditioning) solutions we can offer, and help our customers know when to invest on HVAC improvements.

Beyond 5-Star Service!

Excellent
Based on 306 reviews
Anne Price
Anne Price
2024-02-01
I am very pleased with ServiceXcel’s maintenance of my new-to-me heat pump system. The dispatchers kept me advised of scheduling during the day and the technician, Adam, arrived on time. Adam did a great job of informing me about the use of the system and controls. He did a thorough maintenance and found everything worked fine. He also found that the surge control was not functioning and replaced it with a new one. I am impressed by ServiceXcel’s efficiency and the helpful nature of their technician.
Michael Bruce
Michael Bruce
2024-01-31
Installation of a multi split heat pump. Right from the beginning our experience with this company has been wonderful. The office staff are pleasant and knowledgeable, the sales rep. definitely knew his business and explained the process and also the different grants available. The installers arrived when scheduled and the weather was awful with the wet snow and the cold. They took the time to explain what they were doing and what the next steps were. Due to the lousy weather, the work took longer than planned but no issues with extending the timeline. We were required to have the house tested in order to qualify for any grants and XCEL handled this for us with that contractor. We had an issue with one of the units and they had someone out to check it. He found the issue instantly but checked the outside wiring to confirm it, please note it was not an installation or equipment issue! I have no problem recommending this firm, the five stars is a true evaluation.
Melissa Rennie
Melissa Rennie
2024-01-29
Darnell came by to fix the problem with our tankless hot water heater (which is also attached to the heat). He was friendly the moment he walked in and went straight to work on it. Unfortunately we needed parts and the store was not open. Darnell was able to put a fix in place until the parts could be put in, he knew my family would be there all weekend without heat and was amazing enough to not let that happen. Darnell was kind, polite, friendly, and his client services was top notch. Thank you Darnell for all you did for us 🙂
Jeffrey Hamel
Jeffrey Hamel
2024-01-27
Great service. Had my heat pump since 2012 and occasional servicing thereafter. One of our best investments and well supported.
Sheila Holmes
Sheila Holmes
2024-01-26
It all started with a home consultation with Stuart who did a great job of explaining everything we needed to know about our options for a heat pump. Yesterday Service XCEL installed a new Panasonic heat pump for us. The electrician, Korey, and the two installers, Munroe and Kyler, were all very competent and professional and did a wonderful job.
Sandy Paddle
Sandy Paddle
2024-01-25
Their name says it all! From the first initial contact to the final install this company is by far the VERY best in Canada. It was our pleasure to meet their employees who define what great customer service is all about!
Janet Johnson
Janet Johnson
2024-01-24
SERVICE MAINTENANCE CALL - We are very happy with Caitlin for her efficiency on the phone when booking our maintenance call, (I could hear her smile). The scheduled morning, we were delighted to receive a phone call from Ariel confirming the arrival time, once again team efficiency and well-organized. Our technician - Adam provided excellent service on both units and we appreciated the time and care he took. We highly recommend ServiceXCEL and it's 5-star team. J. Bishop
Valda Stefani
Valda Stefani
2024-01-24
I'm grateful for the attention to detail in the installation of the ductless mini-split heat pump in my home. Electrician Korey and technicians Levi and Munroe did such a neat, professional job. They were friendly, polite and punctual and the Mitsubishi heat pump is doing everything it's supposed to. Impressive!
Greta Lockyer
Greta Lockyer
2024-01-24
Fantastic job…installation of my heat pump was quick and the team were efficient and very tidy. Their customer service is wonderful, they have been responsive and helpful to any questions or concerns I have had. I would recommend Servicxcel.

NEED A NEW FURNACE OR AC?

Your assessment includes a heating and cooling block load calculation, an electrical service and load calculation, and a home layout review. Our system designer will discuss heating or cooling upgrade options that work for your home and needs – including how Heat Pumps could reduce your home heating costs and which rebates you can qualify for.

Happy Family Day weekend! 
We will be closed until Tuesday to spend time with our families. From the ServiceXCEL family to yours we wish you a lovely weekend. 

#familyday #bloodfamily #chosenfamily
If there is an official take your cat to work day, we are celebrating early 😹
Our furry apprentice, ready to fix your purr-plexing heating issues. 
Warning: may cause excessive warm and fuzzy feelings. 
Cat Nap not included. 
#purrfessional #purrfectapprentice #catnap #justjokes #hvac
Professional, courteous, well spoken & able to answer your HVAC questions; isn’t that what you want in a service technician? Well good news! We have technicians who truly XCEL at that.👷🏽‍♂️👨🏻‍🔧💪🏽
Maintenance can extend the life of the system, keep it running efficiently (lowest monthly bills possible), address safety concerns early and gives the best chance of finding small issues before they become big ones. 
Annual maintenance is recommended by most manufacturers and protects that investment you made. 

Is your system in need of a thorough examination and a little TLC? Call us today and book at a time convenient for you. We make it easy!
#wemakeiteasy #hvac #annualmaintenance #vancouverisland #nanaimo #nanaimobc #heatingandcooling #ductlessminisplits #ductedheating
Our HVAC installs are all about the precision and top-notch service. It’s not just a job, it’s an art. 
Experience the cozy difference. 
Free quotes and rebate assistance to make it easy. 

Call 250.760.0898

#hvacpros #precisioninstallation #warmandcozy #hvacexperts #mitsubishielectric #nanaimobc #nanaimo #nanaimobusiness #vancouverisland #hvac #betterhomes #cleanbc #greenerhomes
Munroe rocking it on the job! 

#ductlessairconditioning #ductlessminisplits #technician #hvactech #apprentice #mitsubishielectric #nanaimo #nanaimobc #vancouverisland #hvac #heating #cooling #electrical
Apparently Adam has @disney princess energy cause he had woodland creatures helping on his recent job. They enjoy his work whistling and come right over to help😉

#disneyprincess #disneyprince #woodlandhelpers #mitsubishielectric #maintenance #ductlessairconditioning #ductlessminisplits #nanaimo #cortes #vancouverisland
That furnace giving you trouble? Or have the heating bills increased more than normal? 
Have one of our Red Seal technicians come and take a look! An annual service check up can reveal minor issues before they become major, helps upkeep your warranty and ultimately leads to a happy system that keeps you cozy and your bills low. 

#heating #cooling #furnace #gas #electric #maintenance #ductedheating #nanaimo #nanaimobc #localbusiness #vancouverisland

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Get your free estimate with ServiceXCEL today!

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ServiceXCEL Service Areas

Nanaimo
Courtenay
Duncan
Campbell River
Parksville
Ladysmith
Port Alberni
Qualicum
SXCEL LOGO white

ServiceXCEL Service Areas

Nanaimo
Courtenay
Duncan
Campbell River
Parksville
Ladysmith
Port Alberni
Qualicum