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Revolutionize Your Home Comfort with ServiceXCEL

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ServiceXCEL’s professional technicians can repair, service, and install residential and commercial package heat pumps, air-to-air heat pumps, air-to-water heat pumps, ground-source heat pumps, marine heat pumps, transport truck heat pumps, ductless heat pumps, and more.

Why choose us? It may be best to let our customers speak on our behalf. Check out our hundreds of Google Reviews to hear the honest thoughts of those we have had the privilege of working for and learn more about us and our team here.

Click here. Maintenance and Service Made Easy!

Call or fill out our easy online form.

We offer free In person rebate reviews and quotes

Call or fill out our easy online form.

Research the latest rebates here

Clean BC  / Fortis Dual Fuel / 0% 10 year Greener Homes Financing. Click here for other rebates.
STILL NEED HELP?

Click here for our online form – it’s quick and easy to fill out!

HPCN, Fortis, CleanBC

Financing Options Are Available

MAKE YOUR MONTHLY SAVINGS PAY FOR YOUR EQUIPMENT!

Find out if you pre-qualify in seconds!

Company Overview

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We offer:

Assistance with rebate programs

We walk you through every step of the process, navigating several sources of rebates, such as BC Hydro, Canada Greener Homes Grant, and product rebates, giving emotional support and making it easy for you. We simplify the terms of getting grants and do so in a human-to-human way.

Learn more about the rebates

Maintenance

Preventative Maintenance is the best way to prevent long term damage and wear on your heat pumps, furnaces, and air conditioners. We have some heat pumps in the field that we installed over 25 years ago, still going strong! We can also find ways of saving you money by educating you about new heating and cooling technology, and give you estimates on how much you can save over time by upgrading, only when it makes financial sense!

Learn more about maintenance

Heating

We are experts at maintaining older heating systems, and when the time is right for you, upgrading to a modern heating system will provide superior comfort, ensuring a cozy and consistent temperature throughout your living space. Additionally, these solutions offer enhanced energy efficiency, helping you reduce your carbon footprint and lower utility bills, saving you money. With advanced features like programmable thermostats and zoned heating, you gain greater control over your home’s temperature, optimizing comfort and saving energy. Investing in a heating upgrade is a smart choice that enhances your overall quality of life while promoting sustainability, and we can help you figure out when that time is right for you!

Learn more about heating

Air Conditioning

Whether you’re searching for simple repairs or an entirely new system installation, we can help. Having your AC system inspected is essential to ensure optimal performance and energy efficiency. Regular inspections help identify and address potential issues before they turn into costly repairs. Upgrading to a modern AC system brings benefits such as improved energy efficiency, enhanced cooling performance, advanced features like smart thermostats, and better indoor air quality, providing comfort and cost savings for your home or business.

Learn about about air conditioning

Indoor Air Quality

Depending on the person, on average, people spend approximately 90% of their time indoors, particularly within their homes. Investing in improving air quality with the latest technology for your home ensures a healthier living environment by maintaining humidity while reducing allergens, pollutants, and odors. It promotes respiratory health and overall well-being for you and your family.

Learn more about indoor air quality

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So again, why choose ServiceXCEL?

ServiceXCEL’s professional technicians can repair, service, and install all residential and most commercial heating and cooling.

ServiceXCEL specializes in heat pumps, whether air-to-air heat pumps, air-to-water heat pumps, ground-source heat pumps, both ducted and ductless heat pumps. We are a designated Daikin FIT (Flexible Innovative Technology) Dealer for Nanaimo and the surrounding region. We can also install, service, and maintain gas furnaces, dual fuel retrofits, and any brand of furnace, air conditioner, or heat pump.

We provide services for critical infrastructure which includes telecoms, server rooms, airports and hospitals.

All our staff members have successfully passed comprehensive criminal record and driving abstract checks, ensuring the highest level of trust and safety for our clients.

Our team provides the highest customer service for you and your family.

We provide the best quality heating and cooling products for your home and business.

We are homeowners with families too, and we are proud of the HVAC (Heating, Ventilation, Air Conditioning) solutions we can offer, and help our customers know when to invest on HVAC improvements.

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A member of the Home Performance Contractor Network (HPCN)

Beyond 5-Star Service!

ServiceXCEL
5.0
Based on 355 reviews
powered by Google
Peter FrewinPeter Frewin
14:20 06 Jul 24
Monroe was a good representative of the company and explained in detail what he was checking for during this visit.
Sheila CooperSheila Cooper
18:10 05 Jul 24
We had exceptional service from the sales team, scheduling team and especially the service team that installed and demo our new heat pump. The provincial rebate was completed by the admin department so nothing for us to do. Our tight timelines were met and the service team is very professional, thorough and ensured our house was clean upon completion. A friendly and informed service team. Thanks to all at ServiceXcel.
Sylvia SheddenSylvia Shedden
18:43 03 Jul 24
Adam's visit to our house last week was an excellent experience. He was very polite and courteous, and checked in with me periodically throughout the visit to let me know what he was doing and what he had found during his inspection. He was also very understanding about ensuring that the cat did not get outside and interacted well with the cat supervising his work. We would be very pleased to have Adam return every year.The follow-up with Ariel was also excellent and I am impressed that the company requests feedback and shares it with its employees.Sylvia Shedden
Douglas & Sandy GrothDouglas & Sandy Groth
23:02 27 Jun 24
As usual Adam continued the excellent and knowledgeable we have come to expect from this excellent team. No hesitation to recommend this team of service first people.
Mark ShaughnessyMark Shaughnessy
21:47 27 Jun 24
This is the third year in a row that we have used ServiceXCEL to do preventive maintenance on our heat pump system. Overall, our satisfaction level is as high as it can get. We have had three different technicians over the last 3 years and all three of them were exemplary in their professionalism, their personalities, and their work. We highly recommend this company for any heating, A/C, or electrical maintenance you may have in your home.
Adam arrived. The job was way bigger than we anticipated. He was personable, friendly, informative, enjoyable and respectful of our space.He went above and beyond to ensure we had a safe, WORKING air system.It felt like having a friend over.I will request him in the future if we need further work done. A good man. Don't let him go. 5 stars all day long.
Steven MayeaSteven Mayea
18:49 24 Jun 24
Matt just recently serviced our heat pump, on demand hot water, and our fireplace. He was extremely honest and friendly. He took the time to explain things and answer all our queries. We were so happy with the customer service that this company has offered. Also so nice to get all three services done by the same company. Ariel at dispatch was very helpful and friendly with giving us updates on arrival times and follow up. Would not hesitate to recommend this company and we’ve had a few other HVAC company experiences
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Awards

BBB torch-award for Ethics ServiceXCEL
Consumer Choice Award ServiceXCEL Nanaimo_2024

NEED A NEW FURNACE OR AC?

Your assessment includes a heating and cooling block load calculation, an electrical service and load calculation, and a home layout review. Our system designer will discuss heating or cooling upgrade options that work for your home and needs – including how Heat Pumps could reduce your home heating costs and which rebates you can qualify for.

🎃 Got a freaky furnace that’s giving up the ghost? 👻 Upgrade to a heat pump with ServiceXCEL! We’ve got rebates to keep the cost from being too spooky. Don’t let a haunted heater chill your bones—let’s keep your home warm and cozy! 🏠💀

Have a safe and fun Halloween tonight, families! 🎃✨ Follow us for more tips on home comfort, energy savings, and the latest rebates!

#FreakyFurnace #HeatPumpUpgrade #EnergyEfficient #HomeComfort #RebatesAvailable #HalloweenSafety #StayWarm
🌟 Service that Goes the Extra Mile! 🌟

Shoutout to Shirley S., who told us about her recent service call! She’s finally getting peaceful sleep after we caught a noise issue she didn’t even need to mention. Along with a thorough check and clean, her system’s now running smoothly—giving her total peace of mind. 💤✨

Thank you, Shirley, for trusting us!

#ServiceXCEL #AboveAndBeyond #5StarService #CustomerCare #HomeComfort
📷 [Image of a team member proudly holding the donation receipt] 📷

We’re excited to share that ServiceXCEL Heating and Cooling recently donated two adjustable desk risers to the Nanaimo Disability Resource Centre! It’s a small gesture to support their incredible work for accessibility in our community. 💙

With winter on the way, there’s no better time to consider donating to local organizations making a difference. Let’s make this season a little brighter for everyone! 🌟

#ServiceXCEL #NanaimoCommunity #SupportLocal #AccessibilityMatters #WinterGiving
Thinking of completing some home renovations and upgrades? 
Pop by the home show this weekend and talk to experts in various fields. Our System Designers will be ready to answer any questions about home heating systems, indoor air quality and rebates available. 

We hope to see you! 

#nanaimohomeshow2024 #evergreenexhibitions
Why have we partnered with Daikin? 
“Daikin leads in enhancing indoor comfort through energy-efficient technologies, indoor air quality solutions, low environmental impact refrigerants, and long-term sustainability”
This perspective is inspiring and aligns seamlessly with our visions and values. For this reason and many others that we are excited to share, we a proud Daikin Comfort Pro Contractor.

#daikinpro #daikin
Meet Brandon- ServiceXCEL’s Leader!

With his passion for people, along with a commitment to excellence and delivering the best, Brandon is taking us (and our customers) to great places! His leadership, vision and dedication inspires us every day. 

If you don’t find him at his desk, you might find him on a work site learning from the technicians or continuing in personal and professional development. But when it’s time to play- he loves a local Nanaimo shop and to be with his family or plan a group activity. He spends time exploring what the island has to offer and supporting other local businesses, so he is a great person to go to for a great suggestion. He is constantly sharing good music and good eats with our team. 
We are proud to be a part of this journey and with a leader like Brandon, we are excited to uncover new ways to serve our customers better every day!

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Get your free estimate with ServiceXCEL today!

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ServiceXCEL Service Areas

Nanaimo
Courtenay
Duncan
Campbell River
Parksville
Ladysmith
Port Alberni
Qualicum
SXCEL LOGO white

ServiceXCEL Service Areas

Nanaimo
Courtenay
Duncan
Campbell River
Parksville
Ladysmith
Port Alberni
Qualicum