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A Message From Our Servicexcel Family

Financing Starting At $69/mo.
Free In-Home Assessment
EfficiencyBC Rebates

About Us

ServiceXCEL’s professional technicians can repair, service and install residential and commercial package heat pumps, air to air heat pumps, air to water heat pumps, ground source heat pumps, marine heat pumps, transport truck heat pumps, ductless heat pumps and more.



Like any other appliance in your home, your heat pump requires regular maintenance.

Air Conditioning

Whether you’re searching for simple repairs or an entirely new system installation, we can help!

Indoor Air Quality

Poor indoor air can damage not only your health but also your home and belongings.


Preventative Maintenance is the same as shining your shoes or flossing your teeth, or the bi-annual teeth cleaning at your dentist.


Did you know… Servicexcel provides the highest quality of Plumbing services for both residential and commercial applications.

Additional Products

Our ServiceXCEL team provides the highest quality heating and cooling products for your home and business.

We service all major brands

Mistubishi Electric Logo (Green)
Fujitsu Logo (Green)
York Logo (Green)
Daikin Logo (Green)

Our Newest Products

Customer Testimonials

Christa H.

In November of 2014 we had Servicexcel install a partially ducted heat pump system and wall cassette in our home as well as a wall cassette in a studio building. First I’d like to say that of all the companies that we contacted for quotes Servicexcel was the most prompt at responding and setting up…

Heather L.

I contacted Servicexcel to change out my existing baseboard heat with a Mitsubishi ductless heat pump. Brendan was very patient,professional and knowledgable, explaining the benefits of the system, including providing me with research to support the claim that this product will cut my heating costs by as much as 70%. I am happy to say…

From the Field

Expert Blog

How Often Do You Need Commercial HVAC Maintenance?

Your business needs to run like a well-oiled machine. Every employee, supervisor, and manager must play his or her part for you to find success. Many business owners on Vancouver Island, however, forget thahttps://www.servicexcel.ca/our-people/t their HVAC system is another significant cog in the machine of their company. With regular commercial HVAC maintenance, you can build a healthy and productive workplace while cutting utility-related operating costs.

BBB: Servicexcel 2015 Torch Award Winner - Heating & Air Conditioning

BBB: Servicexcel 2016 Torch Award Winner - Heating & Electrical Contractors

BBB: Accredited Business - Rating A+

HomeImprovements4u: Awarded Top 25 Most Popular 2017
Customer Satisfaction 100% Guaranteed


Monday – Friday 8 am- 5 pm


Saturday – Sunday

3172 Barons Rd, Nanaimo, B.C, V9T 4B5

Servicexcel Truck

Audrey Primavera
Audrey Primavera
Brock Trimmer came and installed a brand new heat pump. He put carpeting down inside our home when installing the unit on the wall and vacuumed up after he was done. He did an outstanding job and told us all about our heat pump unit. He set up the remote for us on auto, and as seniors, this was very helpful for us. Friendly and efficient, we absolutely enjoyed the experience of the heat pump installation.
Irene Pady
Irene Pady
Very good service technicians Matt and Dillion neat clean and a job well done!
Ava Scrase
Ava Scrase
Hats off to Servicexcel: Paul did a fantastic job of executing the work we’d been quoted to repair our Heat Pump, and the repairs came in under budget. He was professional and courteous while explaining the work required and conducting the repairs at our home, and I will have no hesitation in using you folks again for future requirements. Thanks again for looking after our family’s needs – have a great weekend all!
Sylvia Dunn
Sylvia Dunn
We would like to acknowledge the young men whom we had the pleasure of meeting and the excellent job they did installing our new AC and gas furnace. They went above and beyond their jobs, working on an exceptionally hot day well into over eight hours, leaving only when the job was thoroughly and efficiently done. We are now relaxing in a comfortable home thanks to Eric, Aaron and Levi. We would certainly recommend your company and the fine employees to our friends.
Tamara Cameron
Tamara Cameron
Sean and Josh were friendly and professional. Really knew their stuff!
Bill McRitchie
Bill McRitchie
The two technicians who installed our ductless heat pump system were Matt and Levi. The electrician was Raul. All three of these men demonstrated outstanding workmanship, knowledge and patience with a willingness to provide information on work to be carried out as well, as instruction in system operation. They are a credit to Servicexcel.
Nathan Jones-Dill
Nathan Jones-Dill
We used service excel because we had heard so much about them And Isabella was just so helpful and friendly. They came to install our heat pump when they said they would and that means a lot to me .Mason was very professional. As soon as he showed up he got right to work and got the job done even though it meant putting in a long day. Good work service excel!
Had a heat pump installed with 1 hiccup and the staff (installers, electrician, office staff) all handles the situation in a really professional manner... Will definitely use them again when I add additional units to the house. Thanks again!
Michael Simard
Michael Simard
Yes, they excel in service! Brock and Kent were polite, expertise and efficient. Great company from first call to end result. Michael
Janet W.
Janet W.
Everything about dealing with ServicExcel was a great experience. The customer service reps on the phone (Cameo and Jennifer) were both wonderful and even organized all the rebate paperwork for me. Eric who gave me my quote explained the options and procedures fully and patiently answered all my questions. The installation team (Aaron, Raoul and Jude) were cheerful and efficient and cleaned up after themselves so well I couldn't tell they were even in my house... except for the fabulous cool air coming from my brand new heat pump! I would recommend these folks in a heartbeat to anyone who wants to switch from a gas furnace to a heat pump system.