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Welcome to ServiceXCEL

Home Comfort Services for the Qualicum Beach Community

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Vision

Our vision is to lead the industry by focusing on customer satisfaction, employee engagement, and community impact.

Guiding Principles:

Balance: Supporting employee well-being.
Responsibility (Ethics): Doing the right thing, even when it’s not seen.
Innovation (Curiosity): Embracing wonder and discovery.
Development: Achieving progress through intentional efforts.
Growth: Striving to be our best.
Engagement (Community): Improving where we live and work.

ServiceXCEL is a local company that has been building its amazing relations with its customers and community since the year 2000. When you have a heating, cooling or electrical issue in the Qualicum area, know that ServiceXCEL is there to help.

Over 335 five-star review on Google, and we are wanting to give that same peace of mind and satisfaction as all of our current customers.

Heating Services

Installation and Upgrades

Comprehensive Heating Solutions

Stay warm and cozy throughout the year with our expert heating services. We upgrade oil furnaces and enhance the efficiency of gas furnaces by installing heat pumps.

Our services in Qualicum Beach include:

Upgrading Oil Furnaces: Transition to more efficient systems.

Gas Furnace and Heat Pump Installations: Improve energy efficiency and reduce heating costs.

Connecting with Rebates and Grants: We help you take advantage of available financial incentives.

Energy-Efficient Solutions

Sustainable Heating Options

We prioritize sustainability and offer energy-efficient heating solutions that reduce your carbon footprint and help you save on energy bills.

Our Solutions Include:

Ductless Heating Systems: Personalized comfort control and energy efficiency without the need for ductwork.

Ducted Heat Pump Installations: Versatile devices providing both heating and cooling, ensuring year-round comfort and energy savings.

Why Choose ServiceXCEL?

Expertise: Proficient in a variety of heating systems.

Energy Savings: Focus on sustainability and efficiency.

Customer Empowerment: HVAC maintenance tips and advice.

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SXCEL LOGO white

Air Conditioning Services

Installation and Upgrades

Upgrade or Install a New Air Conditioning System

We understand that summers at Qualicum Beach are getting hotter each year. When temperatures soar, you need a reliable cooling system. Whether you require repairs, a comprehensive system upgrade, or a new installation, ServiceXCEL is here to help. Our air conditioning specialists handle all types of AC units and cooling systems, ensuring you get the highest value solutions.

Our Services Include:

Ductless Air Conditioning Units: Efficient and flexible cooling solutions that don’t require ductwork.

Commercial Air Conditioning Systems: Tailored solutions for businesses, ensuring a comfortable environment for your employees and customers.

WIFI Thermostat Installations: Integrate smart technology to control your home’s climate from anywhere, making your home more energy-efficient.

Furnace Add-On Cooling: Enhance your existing furnace system with cooling capabilities.

Maintenance and Repairs

Regular Maintenance for Longevity

Regular maintenance is key to keeping your AC system running smoothly. Our services ensure optimal performance and extend the life of your equipment.

Emergency Services: We offer prioritized emergency repair services, though after-hours and weekend work is not available. If you face issues such as noisy air conditioners, leaks, frozen coils, or need troubleshooting, our expert team is ready to assist.

Why Choose ServiceXCEL?

Stellar Reputation: Specializing in AC maintenance and upgrades.

Customer Satisfaction: Quality products and professional installation.

Advanced Technology: Smart home climate control solutions for added convenience and efficiency.

Excellent
Based on 306 reviews
Anne Price
Anne Price
2024-02-01
I am very pleased with ServiceXcel’s maintenance of my new-to-me heat pump system. The dispatchers kept me advised of scheduling during the day and the technician, Adam, arrived on time. Adam did a great job of informing me about the use of the system and controls. He did a thorough maintenance and found everything worked fine. He also found that the surge control was not functioning and replaced it with a new one. I am impressed by ServiceXcel’s efficiency and the helpful nature of their technician.
Michael Bruce
Michael Bruce
2024-01-31
Installation of a multi split heat pump. Right from the beginning our experience with this company has been wonderful. The office staff are pleasant and knowledgeable, the sales rep. definitely knew his business and explained the process and also the different grants available. The installers arrived when scheduled and the weather was awful with the wet snow and the cold. They took the time to explain what they were doing and what the next steps were. Due to the lousy weather, the work took longer than planned but no issues with extending the timeline. We were required to have the house tested in order to qualify for any grants and XCEL handled this for us with that contractor. We had an issue with one of the units and they had someone out to check it. He found the issue instantly but checked the outside wiring to confirm it, please note it was not an installation or equipment issue! I have no problem recommending this firm, the five stars is a true evaluation.
Melissa Rennie
Melissa Rennie
2024-01-29
Darnell came by to fix the problem with our tankless hot water heater (which is also attached to the heat). He was friendly the moment he walked in and went straight to work on it. Unfortunately we needed parts and the store was not open. Darnell was able to put a fix in place until the parts could be put in, he knew my family would be there all weekend without heat and was amazing enough to not let that happen. Darnell was kind, polite, friendly, and his client services was top notch. Thank you Darnell for all you did for us :)
Jeffrey Hamel
Jeffrey Hamel
2024-01-27
Great service. Had my heat pump since 2012 and occasional servicing thereafter. One of our best investments and well supported.
Sheila Holmes
Sheila Holmes
2024-01-26
It all started with a home consultation with Stuart who did a great job of explaining everything we needed to know about our options for a heat pump. Yesterday Service XCEL installed a new Panasonic heat pump for us. The electrician, Korey, and the two installers, Munroe and Kyler, were all very competent and professional and did a wonderful job.
Sandy Paddle
Sandy Paddle
2024-01-25
Their name says it all! From the first initial contact to the final install this company is by far the VERY best in Canada. It was our pleasure to meet their employees who define what great customer service is all about!
Janet Johnson
Janet Johnson
2024-01-24
SERVICE MAINTENANCE CALL - We are very happy with Caitlin for her efficiency on the phone when booking our maintenance call, (I could hear her smile). The scheduled morning, we were delighted to receive a phone call from Ariel confirming the arrival time, once again team efficiency and well-organized. Our technician - Adam provided excellent service on both units and we appreciated the time and care he took. We highly recommend ServiceXCEL and it's 5-star team. J. Bishop
Valda Stefani
Valda Stefani
2024-01-24
I'm grateful for the attention to detail in the installation of the ductless mini-split heat pump in my home. Electrician Korey and technicians Levi and Munroe did such a neat, professional job. They were friendly, polite and punctual and the Mitsubishi heat pump is doing everything it's supposed to. Impressive!
Greta Lockyer
Greta Lockyer
2024-01-24
Fantastic job…installation of my heat pump was quick and the team were efficient and very tidy. Their customer service is wonderful, they have been responsive and helpful to any questions or concerns I have had. I would recommend Servicxcel.

Get your free estimate with ServiceXCEL today!

Service Areas

We proudly serve the entire Central and North Vancouver Island regions, including Qualicum Beach.

Contact Us

License Numbers

LBP# 0209025
LEL# 0107622
LGA# 0107619

ServiceXCEL, 3172 Barons Rd., Nanaimo, BC, V9T 4B5

ServiceXCEL is committed to ensuring your home remains comfortable all year round with expert heating and cooling solutions. Contact us today for a free estimate!

Air Conditioning Installation and Upgrades

  • Ductless Air Conditioning Units: Flexibility and Efficiency: Perfect for homes without existing ductwork, these units provide efficient and targeted cooling. Cost-Effective: Lower installation and operating costs compared to traditional systems.
  • Commercial Air Conditioning Systems: Tailored Solutions: Customized cooling systems designed to meet the specific needs of your business. Reliability and Performance: Ensures a comfortable environment for your staff and customers, improving overall productivity.
  • WIFI Thermostat Installations: Smart Home Integration: Control your home’s climate from anywhere using your smartphone. Energy Efficiency: Helps reduce energy consumption by optimizing your cooling system’s performance.
  • Air Conditioning Maintenance and Repairs: Regular Maintenance: Scheduled inspections and preventative care to ensure your system is running efficiently and to identify potential issues before they become major problems. Emergency Services: Rapid response and expert troubleshooting for urgent repairs to minimize downtime and discomfort.

Heating Installation and Upgrades

  • Upgrading Oil Furnaces: Efficiency Improvements: Transitioning to more efficient heating systems to reduce energy costs. Rebate Assistance: Helping you access available rebates for upgrading your heating system.
  • Gas Furnace and Heat Pump Installations: Energy Savings: Modern systems that are more energy-efficient and environmentally friendly. Year-Round Comfort: Heat pumps provide both heating and cooling, ensuring comfort in all seasons.
  • Energy-Efficient Heating Solutions: Ductless Heating Systems: Personalized comfort with individualized control for different areas of your home, enhancing comfort and efficiency. No Ductwork Required: Ideal for homes without existing ductwork, reducing installation complexity and costs. Heat Pump Installations: Dual Functionality: Provides both heating and cooling, making it a versatile solution for your home. Long-Term Savings: Lower operating costs and reduced energy consumption compared to traditional heating systems.

ServiceXCEL is your reliable partner for all heating and cooling needs in Central and North Vancouver Island, with a focus on Qualicum. From installations and upgrades to maintenance and emergency repairs, we ensure your home stays comfortable and energy-efficient throughout the year.

Contact us today to learn more about our services or a free quote for a system upgrade!

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ServiceXCEL Service Areas

Qualicum Beach
Nanaimo
Courtenay
Duncan
Campbell River
Parksville
Ladysmith
Port Alberni
Qualicum